An assessment for rising managers, new graduates entering the business field, and small business owners
An assessment for new human resource professionals or those tasked with developing in-demand workplace programs.
An assessment for individuals new to the workplace who are pursuing a marketing career
Communication skills top the list of nearly every survey on the most important soft skills employers seek in their employees. At the top of the list is listening skills, followed closely by your ability to speak confidently in front of groups, write professional documents clearly, concisely, and error-free, and understand the subtleties of non-verbal communication.
This assessment helps you determine your ability to participate in clear, two-way communications and navigate daily situations with ease.
| Core Topics |
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Communication process and barriers |
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Listening skills |
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Conversation and questioning skills |
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Non-verbal communication |
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Business writing |
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Public Speaking |
Critical thinking and problem solving hit the top ten list of soft skills employees need to tackle workplace challenges. And, employers are counting on your abilities to identify problems, use critical and creative thinking to determine effective solutions, and take action to implement the necessary changes.
This assessment helps uncover your readiness to apply critical and creative thinking to make decisions and solve problems.
| Core Topics |
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Critical and analytical thinking |
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Creative thinking and innovation |
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Using critical and creative thinking for problem-solving |
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Using critical and creative thinking to make smart decisions |
Effective team play is a top, in-demand soft skill employers seek and expect to find within their workforce. This means that getting along with others and collaborating with fellow team members to achieve shared goals, solve problems, and resolve conflicts are core competencies for everyone.
This assessment helps you discover your knowledge about team work and ability to handle workplace challenges and opportunities with skill.
| Core Topics |
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Team work and collaboration |
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Understanding diversity and embracing differences |
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Understanding the dynamics of multi-generational teams |
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Managing and resolving conflicts in the workplace |
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Professional ethics in the workplace |
Finding a job and starting a new career can be an overwhelming task. Being clear about your goals and taking full charge of your career is the first step forward. Are you ready to create your resume and career portfolio, interview with confidence, and stay calm under the pressure of the game?
This assessment will help determine your readiness to seek and get a fulfilling job.
| Core Topics |
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Self-leadership
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Career planning |
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Effective resumes and career portfolios |
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Interviewing techniques |
Time management. Personal productivity. Goal setting. Prioritization. Stress management. These are the core principles to establish effective work habits and stay calm under pressure.
This assessment uncovers your knowledge about each of these principles and helps identify areas where you can improve your skills.
| Core Topics |
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Understanding productivity and effectiveness |
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Goal-setting and attainment |
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Organizing and managing your time |
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Setting priorities and adapting to changing situations |
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Managing workplace stress |
Managers are expected to understand the fundamentals of employee development, budgeting, business planning, operations, negotiation, and effective meeting management. And, small business owners will struggle to sustain their business without this knowledge.
This assessment will help determine your knowledge of the business field and readiness to fulfill the business requirements of a management role.
| Core Topics |
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Business fundamentals |
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Business plans |
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Budgets and the bottom line |
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Business negotiations |
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Effective meetings |
Teams are the cornerstone of successful organizations. You count on your team’s ability to cooperate, solve problems, resolve conflict, stay highly engaged in their work, and adapt to the rapid pace of change. In today’s workplace your leadership skills are tested every day in an increasingly diverse workplace, perhaps even connected virtually around the world.
This assessment helps identify the foundation of your leadership knowledge and skills and determine your readiness to build high performing teams.
| Core Topics |
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Leadership |
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Team dynamics |
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Coaching teams |
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Managing multi-cultural teams |
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Managing change |
Hiring, engaging, and keeping the right people takes knowledge, skill, insight, intuition, patience, and some luck. It requires an attention to the details of recruiting, selecting the right people, orienting them to the work environment, and guiding their work experience throughout the employees’ tenure with your organization.
This assessment helps you determine if you have the readiness to recruit, hire, engage, and keep top-notch employees.
| Core Topics |
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Job analysis and specifications |
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Recruiting, interviewing, selecting candidates |
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Managing the work experience |
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Employee engagement |
Managing employee performance calls upon one’s ability to delegate appropriately, hold employees accountable, measure performance, provide constructive feedback, and navigate difficult conversations with underperforming employees. It can be tricky business, and you need to handle employee performance situations professionally and sensibly.
This assessment helps you determine your readiness to fulfill these responsibilities for your employees and your organization.
| Core Topics |
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Coaching and managing performance |
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Delegation and accountability |
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Giving feedback |
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Handling difficult conversations |
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Conducting performance reviews |
Career skills certification tests verify the test takers knowledge associated with the first three levels of competence as defined by Bloom’s Taxonomy: remembering, understanding, and applying. Each test includes 30 equally weighted questions about the core topics defined by the behavioral learning objectives for each course.
Certification tests are included with each course. But, experience counts, too. Validate your experience or take a course to verify your learning.
| Core knowledge and skills: |
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Define communication barriers and seek to overcome them |
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Use active listening skills to increase understanding and develop empathy |
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Ask questions using probing and paraphrasing techniques |
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Discover how non-verbal messages communicate with others |
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Use open and effective communications skills to handle difficult situations with confidence |
Today’s workplace presents a wide variety of challenges for human resources professionals. You are expected to find and develop a sustainable professional workforce, prepare the future leaders, and tackle the challenges of an increasingly diverse and multigenerational workplace.
This assessment focuses on the fundamentals of employee orientation, onboarding, performance reviews, and high-potential talent development, a strategic initiative.
| Core Topics |
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High-potential employee development |
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The multi-generational workforce |
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Employee orientation |
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Employee onboarding |
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Performance reviews |
Contemporary organizations focus on creating a workplace culture that fosters the pursuit of shared goals. The most popular programs HR professionals are asked to create include workplace safety, health and wellness, social responsibility, and dealing with the complex challenges of diversity and workplace harassment.
This assessment helps you determine your knowledge about these powerful programs and determine your readiness to create them for your organization.
| Core Topics |
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Workplace safety |
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Workforce wellness |
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Social responsibility |
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Diversity |
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Workplace Harassment |
Best practices for professional sales have left behind the hard sell, “buy this” approach in favor of a more customer-focused approach. However, the fundamentals of the sales cycle – prospecting, building relationships, discovering needs, handling objections, negotiating, and asking for the order – are the cornerstones of selling.
This assessment determines your readiness to master these fundamental sales skills.
| Core Topics |
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Sales basics |
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Relationship building |
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Prospecting |
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Sales proposals and presentations |
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Objection handling |
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Negotiation |
Marketing strategies have evolved rapidly as online channels have taken over the discipline. The sophisticated tools and techniques available today add layers of marketing options that extend well beyond printed brochures and ads. Marketers can focus on learning buyer behaviors, generating leads, and building customer relationships and measure the effectiveness of each channel.
This assessment helps you determine your readiness to tackle the wide variety of marketing strategies open to you in the digital world, along with the marketing fundamentals.
| Core Topics |
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Marketing fundamentals |
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Web sites and internet marketing |
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Writing for the web
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Email marketing |
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Social media marketing |
