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Communication Dynamics
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Course Content
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Getting Started
1 Unit
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Introduction
Communication Essentials
2 Units
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Unit 01: Communication Begins with You
Unit 02: Breaking Through Communication Barriers
Developing Effective Communication
7 Units
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Unit 03: Asking Questions with Purpose
Unit 04: Developing Your Listening Skills
Unit 05: Using Active Listening Techniques
Unit 06: Encouraging Conversation
Unit 07: Building Relationships
Unit 08: Overcoming Communication Roadblocks
Unit 09: Understanding Body Language
Communicating and Presenting Yourself with Confidence
5 Units
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Unit 10: Managing Your Posture
Unit 11: Presenting a Positive Image
Unit 12: Shaking Hands with Confidence
Unit 13: Toolkit for Successful Workplace Conversations
Unit 14: Managing Your Attitude
Summary
1 Unit
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Conclusion
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