Negotiating is a basic process in human life and a fundamental part of any business. The process involves resolving differences, coming to an agreement, and meeting goals. Negotiating is complex, time-consuming, and often frustrating. Consequently, to negotiate well requires a number of different skills, which are outlined in detail in this course.
Negotiating takes many forms. Whether you are building a project or delivering support, this course will give you a basic skill level to negotiate any situation. You will learn what the traits of a successful negotiator are, how to prepare for a negotiation, how to make the right impression, and how to close a deal. This interactive course includes techniques for effective communication and provides techniques for turning conflict into problem-solving.
- How common negotiation is and the value of good negotiation skills.
- Various negotiation styles along with the advantages and disadvantages.
- How to decide when to use manipulation and not persuasion.
- Techniques for getting persuasive presentations and conversations started.
- How to use the Five-S framework to make a persuasive presentation.
- How to deal with tough or unfair tactics.
|Before we begin…||00:00:00|
|Unit 01: Getting Acquainted with the Basics||FREE||00:20:16|
|Unit 02: Profile of a Successful Negotiator||00:11:24|
|Unit 03: Understanding the Tools of Influence and Persuasion||00:11:57|
|Unit 04: Preparing for the Negotiation – Phase 1||00:14:03|
|Unit 05: Setting Up a Persuasive Presentation||00:03:12|
|Unit 06: Communicating with Confidence||00:07:38|
|Unit 07: Communicating with Purpose||00:07:35|
|Unit 08: Understanding the Psychology of the Brain||00:07:10|
|Unit 09: Taking Care of the Details||00:03:38|
|Unit 10: Making the Right Impression||00:05:16|
|Unit 11: Starting the Negotiation||00:05:13|
|Unit 12: Handling the Bargaining Stage||00:04:20|
|Unit 13: Getting to Mutual Gain||00:07:58|
|Unit 14: Getting Past “No” and onto “Yes”||00:06:24|
|Unit 15: Dealing with Negative Behaviors||00:04:58|
|Unit 16: Moving from Bargaining to Closing||00:03:08|
|Unit 17: Reaching Agreement||00:07:23|
|Unit 18: Putting It All Together – A Role Play||00:01:54|
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